Privacy Policy

Effective Date: January 2025
Last Updated: July 24, 2025

Cyber Secure Technologies Corporation (“CSTC”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable privacy laws, including the Data Privacy Act of 2012 (Philippines).

1. Information We Collect

a. Personal Information

  • Full name, email address, contact number, job title, and company
  • Government-issued IDs for verification (if required)
  • Billing or transaction information

b. Technical Information

  • IP addresses, browser types, and device identifiers
  • Log data, website usage patterns, and cookies

c. Client Data

  • Data shared with us during service delivery (e.g., system configurations, security logs, network diagrams)

2. How We Use Your Information

  • To provide and improve our cybersecurity services
  • Managing accounts, billing, and technical support
  • For client communication and responding to inquiries
  • To comply with legal or regulatory obligations
  • For internal reporting and analytics
  • To enhance the security of our systems and services

3. Sharing and Disclosure of Information

We do not sell or rent personal data. We may share data only when necessary:

  • With authorized CSTC personnel for operational needs
  • With third-party vendors under strict confidentiality agreements
  • When required by law, legal process, or government request
  • As part of a business transfer (e.g., merger, acquisition)

4. Data Protection and Security

We implement appropriate technical and organizational measures to secure your data from unauthorized access, alteration, or disclosure. These include:

  • Firewall and endpoint protections
  • Encryption of sensitive data
  • Access control and authentication policies
  • Regular employee training on data privacy

5. Retention of Data

We retain personal data only as long as necessary for the purposes stated above or as required by law.

6. Your Rights

As a data subject, you have the right to:

  • Access your personal data
  • Correct or update inaccurate data
  • Request deletion, where applicable
  • Withdraw consent
  • File a complaint with the National Privacy Commission (NPC)

To exercise any of these rights, contact us at: